Payment and shipping policy
Payment
- We accept payment by major credit cards and by PayPal. No personal checks, sorry.
- Wholesale customers may order with a Company Purchase Order and pay by Company check.
Shipping
Order processing time:
- 1 business day.
- Monday to Friday.
- Order by 2:00 PM EST for shipping the same day.
Shipping time:
- Look for the estimated delivery date when selecting a shipping option.
Shipping cost:
- The cost is automatically calculated based on the size and weight of the items purchased.
United States and Territories:
- Choose the USPS shipping option based on delivery time and cost.
📤 From USPS Ground Advantage (delivery within 3 to 5 days) to Priority Mail (delivery within 2 to 3 days.)
- When we offer FREE SHIPPING, we ship via USPS Ground Advantage (delivery within 3 to 5 days).
Canada
- Choose the USPS shipping option based on delivery time and cost.
📤 Free shipping with First Class Economy International Mail.
Note, there is no tracking number available.
Count 2 to 5 weeks for delivery.
📨 Priority Mail for expedited shipping and tracking number (delivery within 7 to 10 days).
International destinations:
- Choose the USPS shipping option based on delivery time and cost.
📤 USPS First-Class Package International Service;
A tracking number is available for most countries.
Delivery time varies by country.
📨 Priority Mail for expedited shipping (delivery within 7 to 10 days).
- When we offer FREE SHIPPING, we ship via USPS First Class Economy International Mail without a tracking number (delivery within 3 to 5 weeks).
⚠️ Import duties, taxes, and brokerage fees, if any, are not included in the product price or shipping and handling costs. These charges are the buyer's responsibility.
Note that these extra costs rarely apply to education products such as the Wine Aroma Wheel.